Pattern of Conferences

Who adopted this document and its mandates?

A Resolution of the General Assembly, under agenda item 137 Pattern of conferences, published in 2015.

What else is in this group?

107 documents · 1958–2025

Newer documents in this group exist (latest: 2025).

Year	Symbol	Title	Word length	Text similarity
2025	A/RES/80/234	Pattern of conferences	5,780	–
2024	A/RES/79/248	Pattern of conferences	6,725	–
2023	A/RES/78/245	Pattern of conferences	6,396	–
2023	A/RES/77/255	Pattern of conferences	6,274	–
2021	A/RES/76/237	Pattern of conferences	6,474	–

This group bundles related documents that are not individually ordered.

Which reports were submitted under this mandate?

1 report · 2016

Year	Symbol	Title		Mandate resolution
2016	A/71/116	Pattern of conferences report of the Secretary-General		A/RES/70/9

What subjects does this mandate have?

7 subjects

Conference and Meeting Services Conference Facilities Documents Interpreting Language Services Publications Translation

What’s in this document?

125 operative paragraphs

I.Calendar of conferences and meetings

Welcomes the report of the Committee on Conferences for 2015;1

Approves the draft biennial calendar of conferences and meetings of the United Nations for 2016 and 2017, as submitted by the Committee on Conferences,⁵ taking into account the observations of the Committee and subject to the provisions of the present resolution;

⁵See Official Records of the General Assembly, Seventieth Session, Supplement No. 32 (A/70/32), annex II.

Authorizes the Committee on Conferences to make any adjustments to the biennial calendar of conferences and meetings for 2016 and 2017 that may become necessary as a result of actions and decisions taken by the General Assembly at its seventieth session;

Notes with satisfaction that the Secretariat has taken into account the arrangements referred to in relevant resolutions of the General Assembly regarding the pattern of conferences, including resolutions 53/208 A of 18 December 1998, 54/248 of 23 December 1999 and 69/250 concerning Orthodox Good Friday, Yom Kippur, the Day of Vesak, Diwali, Gurpurab, Orthodox Christmas and the official holidays of Eid al-Fitr and Eid al-Adha, and requests all relevant intergovernmental bodies to continue to observe the applicable decisions when planning their meetings;

Requests the Secretary-General to ensure that any modification to the calendar of conferences and meetings is implemented strictly in accordance with the mandate of the Committee on Conferences and other relevant resolutions of the General Assembly;

Invites Member States to include in new legislative mandates adequate information on the modalities for the organization of conferences or meetings;

Recalls rule 153 of its rules of procedure, and, for resolutions involving expenditure, requests the Secretary-General to include the modalities of conferences, taking into account the trends of similar meetings, with a view to mobilizing conference services and documentation in the most efficient and cost-effective manner possible;

Reaffirms the need to address the issue of duplications and redundancies in conference servicing, and notes in this regard that the Economic and Social Council decided in its resolution 2013/13 of 22 July 2013 to consider at a later date the necessity of reviewing its provisional biennial calendar of conferences and meetings in the light of the ongoing intergovernmental consultations on the further strengthening of the Council;

II.Utilization of conference-servicing resources

Reaffirms the practice that, in the use of conference rooms, priority must be given to meetings of Member States;

Calls upon the Secretary-General and Member States to adhere to the guidelines and procedures contained in the administrative instruction for the authorization of the use of United Nations premises for meetings, conferences, special events and exhibits;⁶

⁶ST/AI/416.

Emphasizes that such meetings, conferences, special events and exhibits must be consistent with the purposes and principles of the United Nations;

Notes that the overall utilization factor at the four main duty stations in 2014 was 86 per cent, that in 2013 it was 82 per cent and that in 2012 it was 84 per cent, which is above the established benchmark of 80 per cent;

Welcomes the steps taken by those bodies that have adjusted their programmes of work in order to achieve the optimum utilization of conference-servicing resources, and requests the Committee on Conferences to intensify consultations with the secretariats and bureaux of bodies that underutilize their conference-servicing resources;

Also welcomes the efforts undertaken by the Secretary-General to increase the utilization rates of conference-servicing resources, and in this regard encourages the Secretary-General to enhance the efficiency of conference servicing and to report thereon to the General Assembly at its seventy-first session;

Urges those intergovernmental bodies whose average utilization factor has for the past 10 years been below the benchmark of 80 per cent to take that factor into account when planning their future sessions in order to achieve that benchmark;

Recognizes that late starts and unplanned early endings seriously affect the utilization factor of the bodies owing to the amount of time lost, and invites the secretariats and bureaux of bodies to pay adequate attention to avoiding late starts and unplanned early endings;

Notes that for meetings held in New York of bodies entitled to meet “as required”, 97 per cent of requests for interpretation were met in 2014, compared with 98 per cent in 2013 and 97 per cent in 2012, and requests the Secretary-General to continue to impress upon such bodies the need to continue to improve the utilization of the conference services provided and to report on the provision of conference services to those bodies through the Committee on Conferences;

Reiterates its request to intergovernmental bodies to review their meeting entitlements and to plan and adjust their programmes of work on the basis of their actual utilization of conference-servicing resources in order to improve their efficient use of conference services;

Recognizes the importance of meetings of regional and other major groupings of Member States for the smooth functioning of the sessions of intergovernmental bodies, requests the Secretary-General to ensure that, as far as possible, all requests for conference services for the meetings of regional and other major groupings of Member States are met, and requests the Secretariat to inform the requesters as early as possible about the availability of conference services, including interpretation, as well as about any changes that might occur before the holding of meetings;

Notes that the percentage of meetings held by regional and other major groupings of Member States that were provided with interpretation services at the four main duty stations was 85 per cent in 2014, as compared with 93 per cent in 2013 and 91 per cent in 2012, and requests the Secretary-General to continue to employ innovative means to address the difficulties experienced by Member States owing to the lack of conference services for some meetings of regional and other major groupings of Member States and to report thereon to the General Assembly through the Committee on Conferences;

Once again urges intergovernmental bodies to spare no effort at the planning stage to take into account the meetings of regional and other major groupings of Member States, to make provision for such meetings in their programmes of work and to notify conference services, well in advance, of any cancellations so that unutilized conference-servicing resources may, to the extent possible, be reassigned to meetings of regional and other major groupings of Member States;

Welcomes the efforts of all users of conference services to inform the Secretariat as early as possible of any cancellation of service requests so as to allow for such services to be smoothly redeployed to other meetings;

Notes with satisfaction that, in accordance with several resolutions of the General Assembly, including resolution 69/250, paragraph 28, in conformity with the headquarters rule, all meetings of Nairobi-based United Nations bodies were held in Nairobi in 2014, and requests the Secretary-General to report thereon to the Assembly at its seventy-first session through the Committee on Conferences;

Notes the ongoing efforts aimed at improving the conference facilities at the Economic Commission for Africa, and in this regard encourages the Secretary-General to ensure that the improvement of the facilities, in particular Africa Hall, is completed in a timely manner;

Recognizes the improvement in the rate of utilization of the conference centre of the Economic Commission for Africa, and in this regard requests the Secretary-General to continue to explore, including with such partners as the African Union, additional means to increase the utilization of the conference centre and to report thereon, including on the impact of the initiatives of the Commission, to the General Assembly;

Requests the Secretary-General to continue to encourage the heads of entities of the United Nations system to use as a matter of priority, when applicable, the conference centre of the Economic Commission for Africa to ensure greater utilization of the conference facilities;

Recognizes the proactive efforts of the Secretary-General to identify ways to enhance efficiency and effectiveness in conference services;

Requests the Secretary-General to continue his efforts aimed at improving conference servicing at the four main duty stations, including through addressing or eliminating possible duplication, overlap and redundancy, and identifying innovative ideas, potential synergies and other cost-saving measures, without compromising quality or affecting the provision of services, and to report annually on the progress made in this regard;

Reiterates its request to the Committee on Conferences that it consult those bodies that have consistently utilized less than the applicable benchmark of their allocated resources for the past three years, with a view to making appropriate recommendations in order to achieve the optimum utilization of conference-servicing resources, and urges the secretariats and bureaux of bodies that underutilize their conference-servicing resources to work more closely with the Department for General Assembly and Conference Management of the Secretariat and to consider changes to their programmes of work, as appropriate, including adjustments based on previous patterns of recurring agenda items, with a view to making improvements in their utilization factors;

Requests the Chair of the Committee on Conferences to continue the practice of addressing a letter to the presiding officers of intergovernmental bodies based at duty stations other than New York if their utilization factor falls below the benchmark of 80 per cent;

Notes the successful completion of the capital master plan and that meeting room capacity has been fully restored, with the addition of three new rooms;

Re-emphasizes the need to continue to improve all conference facilities, including the videoconferencing infrastructure, in all four main duty stations and in the regional commissions, and in this regard requests the Secretary-General to report thereon no later than at the seventy-first session of the General Assembly;

Requests the Secretary-General to consult Member States on initiatives that affect the utilization of conference services and conference facilities;

Welcomes the measures taken to ensure access to and use of conference services and conference facilities for persons with disabilities, including the establishment of the Accessibility Centre, and encourages the Secretary-General to continue further efforts in this regard and to report thereon to the General Assembly at its seventy-first session;

Requests the Secretary-General to continue to address issues related to the accessibility of conference facilities as a matter of priority and to report thereon to the General Assembly at its seventy-first session;

III.Integrated global management

Notes with appreciation the efforts of the Secretary-General in the context of the integrated global management initiative to establish and implement in the four main duty stations common performance indicators and single information technology systems (such as gData, gDoc, gMeets and gText), and requests the Secretary-General to report thereon to the General Assembly at its seventy-first session;

Recalls paragraph 24 of the report of the Secretary-General,Error: Reference source not found and requests the Secretary-General to complete internal reviews concerning accountability mechanisms and the clear delineation of responsibility between the Under-Secretary-General for General Assembly and Conference Management and the Directors-General of the United Nations Offices at Geneva, Nairobi and Vienna for conference management policies, operations and resource utilization, requests the Secretary-General to report thereon to the General Assembly at its seventy-first session, and in this regard recalls section III, paragraph 15, of its resolution 66/233 of 24 December 2011, section III, paragraph 2, of its resolution 67/237 of 24 December 2012, paragraph 38 of its resolution 68/251 of 27 December 2013 and paragraph 48 of its resolution 69/250;

Notes the initiatives undertaken in the context of integrated global management aimed at streamlining procedures, achieving economies of scale and improving the quality of conference services, and in this regard stresses the importance of ensuring the equal treatment of conference-servicing staff, as well as the principle of equal grade for equal work at the four main duty stations;

Also notes that the effects of workload-sharing in the context of global document management remain minimal, and requests the Secretary-General to continue to seek ways to promote workload-sharing among the four main duty stations and to report thereon to the General Assembly at its seventy-first session;

Emphasizes that the major goals of the Department are to provide high-quality documents in a timely manner in all official languages, in accordance with established regulations, as well as high-quality conference services to Member States at all duty stations, and to achieve those aims as efficiently and cost-effectively as possible, in accordance with the relevant resolutions of the General Assembly;

Notes that the pool of language professionals at duty stations is uneven in terms of language combinations, and requests the Secretary-General to continue his efforts to develop recruitment, subcontracting and outreach policies that take full account of these imbalances and to report thereon to the General Assembly at its seventy-first session;

Requests the Secretary-General to ensure that all language services are given equal treatment and are provided with equally favourable working conditions and resources, with a view to achieving the maximum quality of services, with full respect for the specificities of the six official languages and taking into account their respective workloads;

Reiterates the need for the Secretary-General to ensure the compatibility of technologies used in all duty stations and to ensure that they are user-friendly in all official languages;

Takes note of the progress made in the development and implementation of the conference management software gData, gDoc, gMeets and gText, and requests the Secretary-General to include all relevant information on their operation, maintenance and harmonization with existing systems, as appropriate, in the proposed programme budget for the biennium 2016–2017;

Notes the development of an experimental statistical machine translation system (Tapta4UN) to accelerate translation services for some categories of documents, and requests the Secretary-General to report on updates, including cost-benefit analysis and quality preservation and control, about this system to the General Assembly at its seventy-first session, through the Committee on Conferences;

Reiterates that the satisfaction of Member States is a key performance indicator in conference management and conference services;

Requests the Secretary-General to continue to ensure that measures taken by the Department to seek the evaluation by Member States of the quality of the conference services provided to them, as a key performance indicator of the Department, provide equal opportunities to Member States to present their evaluations in the six official languages of the United Nations and are in full compliance with relevant resolutions of the General Assembly, and requests the Secretary-General to report to the Assembly, through the Committee on Conferences, on progress made in this regard;

Also requests the Secretary-General to continue to explore best practices and techniques in client satisfaction evaluations, to seek a larger rate of response to surveys on quality and to report regularly to the General Assembly on the results achieved;

Welcomes the efforts made by the Department to seek the evaluation by Member States of the quality of the conference services provided to them, taking into consideration comments and complaints raised by Member States either in writing or during meetings, and requests the Secretary-General to intensify his exploration of innovative ways to systematically capture and analyse feedback from Member States and Chairs and Secretaries of committees on the quality of conference services and to report thereon to the General Assembly through the Committee on Conferences;

Requests the Secretary-General to continue to seek evaluation of the quality of the conference services provided by the Secretariat through meetings held at least once a year, but not exceeding twice a year, guaranteeing that Member States are able to present their evaluations and seek information equally in any of the six official languages of the United Nations on any conference-related or language-specific matter;

Also requests the Secretary-General to keep the General Assembly and its Committee on Conferences apprised of progress made in achieving integrated global management and to provide accurate and up-to-date information on new initiatives falling under the purview of the Committee;

Reiterates its request that the Secretary-General provide in his next report on the pattern of conferences information about the financial savings achieved through the implementation of the integrated global management projects, as requested in section III, paragraph 4, of its resolution 63/248 of 24 December 2008, in section III, paragraph 12, of its resolution 64/230 of 22 December 2009, in section III, paragraph 14, of its resolution 65/245 of 24 December 2010, in section III, paragraph 14, of its resolution 66/233, in section III, paragraph 15, of its resolution 67/237, in paragraph 51 of its resolution 68/251 and in paragraph 63 of its resolution 69/250;

Recalls section VII of its resolution 69/274 A of 2 April 2015, and requests the Secretary-General to ensure that the implementation of flexible workplace strategies takes into account the needs of language staff in order to continue to ensure that the services provided to Member States meet the highest standard of quality;

Welcomes the integrated global management rule as an efficient approach, where feasible, to servicing meetings away from duty stations, and in this regard requests the Secretary-General to strengthen his efforts to realize further savings by rigorously applying the integrated global management rule to applicable meetings without jeopardizing the quality of services and to report thereon to the Committee on Conferences at its substantive session in 2016;

IV.Matters related to documentation and publications

Emphasizes the paramount importance of the equality of the six official languages of the United Nations;

Underlines that all the initiatives on the evolution of the working methods, including those introduced on a trial basis, shall comply with the principle of parity among the official languages of the Organization, with a view to preserving or enhancing the quality and scope of the services provided by the Secretariat;

Emphasizes the importance of multilingualism in the activities of the United Nations, and requests the Secretary-General to redouble his efforts to ensure full parity among the six official languages in accordance with General Assembly resolution 69/324 and to report thereon to the Assembly at its seventy-first session;

Recalls paragraph 69 of its resolution 69/250, welcomes the appointment of the Under-Secretary-General for General Assembly and Conference Management as the Coordinator for Multilingualism, responsible for the overall implementation of multilingualism Secretariat-wide, and emphasizes the need for the Department of Public Information of the Secretariat to continue to inform the public about the importance of this principle;

Emphasizes that multilingualism, as a core value of the Organization, entails the active involvement and commitment of all stakeholders, including all United Nations duty stations and offices away from Headquarters;

Recalls paragraph 69 of its resolution 69/250, and requests the Secretary-General to submit to the General Assembly at its seventieth session detailed terms of reference for the Coordinator for Multilingualism containing, inter alia, key responsibilities, working modalities, tasks, priorities, a programme of work, reporting lines and anticipated support, in full compliance with relevant provisions of Assembly resolutions;

Reaffirms its decision in section IV of its resolution 64/230 that all reports adopted by the Working Group on the Universal Periodic Review of the Human Rights Council shall be issued as documents in all official languages of the United Nations in a timely manner before their consideration by the Council, in accordance with General Assembly resolutions 36/117 A of 10 December 1981, 51/211 A to E of 18 December 1996, 52/214 of 22 December 1997, 53/208 A to E of 18 December 1998 and 59/265 of 23 December 2004, and requests the Secretary-General to ensure the support necessary to that effect and to report to the Assembly thereon at its seventy-first session;

Recalls section III, paragraph 5, of its resolution 55/222 of 23 December 2000, and reiterates with concern its request that the Secretary-General ensure strict respect for the rules concerning the simultaneous distribution of documents in all six official languages as regards both the distribution of printed copies and the posting of parliamentary documentation on the Official Document System and the United Nations website;

Stresses that matters related to conference management, including documentation, fall within the purview of the Fifth Committee;

Reiterates the importance of the timely issuance of documents for the Fifth Committee;

Welcomes the efforts made by the Secretariat, in particular the Department for General Assembly and Conference Management, regarding the timely availability of pre-session documentation for the Fifth Committee in the six official languages of the United Nations, and encourages continued efforts by all stakeholders in this regard;

Takes note of the work done by the interdepartmental task force on documentation chaired by the Department in positively addressing the problem of issuance of documents for the Fifth Committee;

Encourages the Chairs of the Fifth Committee and the Advisory Committee on Administrative and Budgetary Questions to continue to promote cooperation between the two bodies in the sphere of documentation;

Welcomes the continued efforts of the task force to shepherd the submission of documents by the author departments of the Secretariat;

Notes that accurate, timely and consistent information provided by the Secretariat to the Fifth Committee during its informal consultations facilitates the decision-making process in the Committee;

Emphasizes the importance of enhancing accountability within the Secretariat for the timely production and delivery of documents by ensuring that managers are fully informed of their responsibilities;

Requests the Secretary-General to continue to include in the senior managers’ compacts the new standard managerial indicator related to the timely issuance of official documentation to intergovernmental bodies and General Assembly committees and to report thereon in future progress reports on accountability;

Also requests the Secretary-General to include in the relevant sections of future budget proposals, under executive direction and management, an expected accomplishment of the Secretariat related to the timely submission of documentation needed for meetings of relevant intergovernmental bodies;

Notes with satisfaction that 98.5 per cent of the documents submitted on time and within the word limit were processed within four weeks by the Department at Headquarters, and stresses the importance of all the duty stations taking measures to reach their targets in this regard;

Reaffirms its decision in section III, paragraph 9, of its resolution 59/265 that the issuance of documents in all six official languages on planning, budgetary and administrative matters requiring urgent consideration by the General Assembly shall be accorded priority;

Reiterates its request that the Secretary-General direct all departments of the Secretariat to include the following elements in their reports:

A summary of the report;

Consolidated conclusions, recommendations and other proposed actions;

Relevant background information;

Reiterates its request that all documents submitted to legislative organs, including the Committee on Conferences, by the Secretariat and intergovernmental and expert bodies for consideration and action have conclusions and recommendations in bold print;

Notes with concern that only 70 per cent of the author departments reached the compliance rate of 90 per cent in the timely submission of their reports to the Department, and reiterates its request that the Secretary-General enforce the slotting system more rigorously through a dedicated focus, such as the interdepartmental task force on documentation, and to report thereon to the Assembly at its seventy-first session;

Urges author departments to fully adhere to deadlines in meeting the goal of 90 per cent submission compliance, and requests the Secretary-General to ensure that documents submitted late do not adversely affect the issuance of documents submitted on time and in compliance with set guidelines;

Requests the Secretary-General to continue to report to the General Assembly on concrete measures taken by author departments and the Department for General Assembly and Conference Management to improve the predictability of document delivery and ensure accountability for the meeting of deadlines in order to ensure the timely issuance of documentation;

Reiterates its request in paragraph 91 of its resolution 69/250 that the Secretary-General provide information on the waiver process for documents that are submitted over the word limit;

Emphasizes the role of Member States and their intergovernmental bodies in determining the policies on conference management;

Stresses that proposals to change such policies are to be approved by Member States in their relevant intergovernmental bodies;

Notes that the Official Document System is the official digital repository of the United Nations, and encourages the Secretary-General to entrust the Office of Information and Communications Technology of the Department of Management of the Secretariat, in consultation with other stakeholders, to consider means of modernizing the Official Document System user interface to ensure its accessibility in all six official languages of the United Nations;

Requests the Secretary-General to continue his efforts to upload all important older United Nations documents onto the United Nations website in all six official languages on a priority basis so that these archives will also be available to Member States and the general public;

Also requests the Secretary-General to take all measures necessary to ensure that the digitization of key documents in the Dag Hammarskjöld Library and in the main duty stations is completed in a timely manner, as appropriate;

Further requests the Secretary-General to present a proposal for the digitization of older important United Nations documents for consideration by the General Assembly no later than at the main part of its seventy-first session, outlining, inter alia, the definition of important older United Nations documents, as well as the scope and estimated quantity, cost and time frame, with close coordination among the relevant departments of the Secretariat;

Expresses concern that the anticipated lengthy digitization project may jeopardize the retention of historical knowledge and information in view of the delicate state and risk of breakage of many of the related documents;

Requests the Secretary-General to seek additional voluntary contributions for the digitization of important older United Nations documents, including by broadening the donor base, and to report thereon in the context of the report requested in paragraph 86 above;

Recalls paragraph 104 of its resolution 69/250, and notes the increased use of digital recordings by other intergovernmental bodies, including the United Nations Commission on International Trade Law and the United Nations Industrial Development Organization, and requests the Secretary-General to continue to report to the General Assembly in this regard;

Stresses that verbatim and summary records remain the only official records of the meetings of United Nations bodies;

Reiterates paragraph 105 of its resolution 69/250;

Recalls paragraph 5 of its resolution 49/221 B of 23 December 1994, and stresses that the timely issuance of verbatim records constitutes an important part of the services provided to Member States;

V.Matters related to translation and interpretation

Requests the Secretary-General to redouble his efforts to ensure the highest quality of interpretation and translation services in all six official languages;

Underlines that the translation of official documents of the Organization must be provided in all required languages and in due time, in full compliance with the rules of procedure of the respective legislative bodies;

Requests the Secretary-General to continue to ensure that the terminology used in the translation and interpretation services reflects the latest linguistic norms and terminology of the official languages in order to ensure the highest quality;

Also requests the Secretary-General to continue to maintain and update the global terminology portal in order to ensure its availability to United Nations staff, Member States and the general public with a view to achieving harmonization of the terminology used at all United Nations duty stations;

Further requests the Secretary-General, as the Chair of the United Nations System Chief Executives Board for Coordination, to invite the heads of participating funds, programmes and specialized agencies of the United Nations system to consider using official United Nations terminology;

Reaffirms paragraph 110 of its resolution 69/250, and reiterates its request that the Secretary-General, when recruiting temporary assistance in the language services, including through the use of international or local contracts, as appropriate, ensure that all language services are given equal treatment and are provided with equally favourable working conditions and resources, with a view to achieving maximum quality of their services, with full respect for the specificities of each of the six official languages and taking into account their respective workloads;

Requests the Secretary-General to continue his efforts aimed at decreasing the vacancy rates for language professionals at the United Nations Office at Nairobi and to report thereon to the General Assembly at its seventy-first session;

100

Also requests the Secretary-General to continue his efforts to hold competitive examinations for the recruitment of language staff sufficiently in advance in order to fill current and future vacancies in the language services in a timely manner and to inform the General Assembly at its future sessions of efforts in this regard;

101

Further requests the Secretary-General to continue to make every effort to enhance access to competitive examinations for applicants in all regions by bringing, to the extent possible, examination sites closer to their locations in order to allow the greatest number of potentially qualified candidates to participate in them, and to report to the General Assembly at its future sessions on progress made in this regard;

102

Requests the Secretary-General to continue to improve the quality of translation of documents into the six official languages, giving particular significance to the accuracy of translation;

103

Reiterates paragraph 8 of the annex to resolution 2 (I) of 1 February 1946 on the rules of procedure concerning languages, whereby all resolutions and other important documents shall be made available in the official languages and, upon the request of any representative, any other document shall be made available in any or all of the official languages;

104

Stresses the need to ensure the highest possible quality of contractual and in-house translation, and requests the Secretary-General to report on measures to be taken in this regard;

105

Reiterates its request that the Secretary-General provide, at all duty stations, adequate staff at the appropriate level, with a view to ensuring appropriate quality control for external translation, with due consideration of the principle of equal grade for equal work;

106

Requests the Secretary-General to apply common standards for the quality control of documents processed by external translators in all four duty stations in order to ensure high-quality translations in the six official languages of the United Nations, and to report thereon to the General Assembly at its future sessions;

107

Also requests the Secretary-General to ensure that the experience, lessons learned and best practices of the main duty stations in performing quality control of contractual and in-house translations, including on requirements relating to the number and appropriate level of staff needed to carry out this function, are shared among duty stations and regional commissions, as appropriate;

108

Encourages the Secretary-General to establish globally standardized performance indicators and costing models aimed at a more cost-effective strategy for the in-house processing of documents, and requests the Secretary-General to submit such information to the General Assembly at its seventy-first session;

109

Notes with appreciation the measures taken by the Secretary-General, in accordance with its resolutions, to address, among other things, the issue of the replacement of retiring staff in the language services, and requests the Secretary-General to maintain and intensify those efforts, including the strengthening of cooperation with institutions that train language specialists, in order to meet the needs in the six official languages of the United Nations;

110

Notes the need for energetic measures to avoid a disruptive shortage of applicants and a high turnover rate in the language career fields, particularly where rare language combinations are involved, and requests the Secretary-General to use the appropriate means to improve the internship programme, including through partnerships with organizations that promote the official languages of the United Nations;

111

Welcomes the existing memorandums of understanding between the Organization and 22 universities as a way to strengthen the training of language professionals in order to improve the recruitment of qualified language staff, and requests the Secretary-General to continue his efforts to assess the appropriate number of memorandums of understanding in order to fulfil the needs of the Organization;

112

Requests the Secretary-General to make further concerted efforts to promote outreach programmes, such as traineeships and internships, and to introduce innovative methods to increase awareness of the programmes, including through partnerships with Member States, relevant international organizations and language institutions in all regions, in particular to close the wide gap in Africa and in the Latin American and Caribbean region, and to report thereon to the General Assembly at its seventy-first session;

113

Notes that the “African project” has the aim of establishing postgraduate university programmes in translation, conference interpreting and public service interpreting through centres of excellence on the African continent, and requests the Secretary-General to continue to report on the achievements of this project;

114

Also notes the difficulty of recruiting language professionals, in particular translators, at the main duty stations, particularly New York and Nairobi, and welcomes the efforts made by the Secretariat to raise awareness among all Member States and the general public of career opportunities in conference services, including through the increased use of social media;

115

Further notes the pilot project related to the outposting to Vienna of translators from the French Translation Service in New York, and requests the Secretary-General to provide to the General Assembly at its seventy-first session updates on this matter, including on the quality of services, a cost-benefit analysis, information on workload-sharing and lessons learned;

116

Notes with appreciation the positive experience with language traineeships in training young professionals and in attracting them to the United Nations, while enhancing the pool of qualified language professionals in language combinations that are critical for succession-planning purposes, and encourages the Secretary-General to continue his efforts in this regard;

117

Notes the difficulties in identifying and retaining qualified language professionals and the need to replenish the pool of language experts in order to prevent further negative impact on the capacity of the Secretariat to provide services in the six official languages of the United Nations;

118

Requests the Secretary-General to continue to improve and strengthen his initiatives related to training and to replenishing the language capacity of the Organization, including through the outreach programmes, to ensure sufficient capacity to address the interpretation and translation requirements of the Organization;

119

Also requests the Secretary-General to continue to liaise with permanent missions to identify outreach opportunities with universities, educational institutions and language learning centres located worldwide, in order to ensure the continued availability of high-quality professional language services in the six official languages of the United Nations;

120

Further requests the Secretary-General to continue to improve and expand the list of universities having memorandums of understanding with the United Nations, ensuring the inclusion of universities, educational institutions and language learning centres located in all geographical regions, whenever possible;

121

Requests the Secretary-General to refrain from making any change of a substantive nature to agreed texts of both draft and adopted resolutions and to report thereon to the General Assembly at its seventy-first session;

122

Recalls section IV of its resolution 69/274 A, and requests the Secretary-General to keep the working conditions of interpreters under review.