Promoting Human Rights and the Sustainable Development Goals Through Transparent, Accountable and Efficient Public Service Delivery

A/HRC/RES/52/8View PDF

Who adopted this document and its mandates?

A Resolution of the Human Rights Council, under agenda item 3 Promotion and protection of all human rights, civil, political, economic, social and cultural rights, including the right to development, published in 2023.

What other versions does this mandate have?

2 versions · 2023–2026

This is an older version — the most recent is A/HRC/RES/61/19

Year	Symbol	Title	Word length	Text similarity
2026	A/HRC/RES/61/19	Promoting human rights and the Sustainable Development Goals through transparent, accountable and efficient public service delivery	2,013	61%Compare
2023	A/HRC/RES/52/8	Promoting human rights and the Sustainable Development Goals through transparent, accountable and efficient public service delivery	1,595	–

What subjects does this mandate have?

7 subjects

Accountability Digital Technology Human Rights Public Administration Public Services Sustainable Development Technical Cooperation

What’s in this document?

12 operative paragraphs

Encourages States to promote, instil and integrate human rights principles in the national public service, including in the design and implementation of digital technologies in public services;

Recognizes the important role of the Government, as service provider, and of all other stakeholders, including the private sector and civil society, in the promotion and protection of all human rights and, as appropriate, in the achievement of the Sustainable Development Goals and the Addis Ababa Action Agenda;

Stresses that non-discriminatory, efficient, accessible, accountable and transparent public service delivery consistent with citizens’ needs and feedback is one of the key components in building an anti-corruption environment in the public sector and contributes to the promotion and protection of human rights and the implementation of the 2030 Agenda for Sustainable Development;

Acknowledges that many countries all over the world need support in terms of expanding infrastructure, technological cooperation and capacity-building, including on human and institutional aspects, to ensure the accessibility, affordability and availability of the Internet in promoting digital literacy, bridging the digital divide and accelerating efforts to achieve the relevant Sustainable Development Goal;

Encourages States with effective models for the delivery of public services to share their best practices, particularly in the digitalization of public service, with other States, especially with developing States, through bilateral, regional and multilateral cooperation frameworks, and calls upon all States to establish, taking into account best practices from other States, as appropriate, a transparent, accountable and efficient public service system;

Encourages international cooperation and national efforts, including by strengthening capacity-building and the training of public servants, to cover such areas as human rights, gender equality, the rule of law and good governance within the public service, and the provision of technical assistance, such as the voluntary exchange of knowhow and technology on mutually agreed terms;

Underlines the important role of the United Nations Public Service Awards as the most prominent international recognition of excellence in public service within the United Nations system in identifying and promoting innovations and new concepts, including in digitalization, in public administration that minimize the risks for corruption, and encourages United Nations entities and other international organizations to continue to promote and reward such initiatives and their replication;

Notes with appreciation United Nations Public Service Day, held annually on 23 June to celebrate the value and virtue of public service to the community, highlight the contribution of public service in the development process, recognize the work of public servants and encourage young people to pursue careers in the public sector;

Invites all relevant special procedures of the Human Rights Council, within their respective mandates, to pay due attention to the role of public services in the promotion and protection of human rights and the achievement of the Sustainable Development Goals, including the progress towards achieving gender equality and the empowerment of all women and girls;

Requests the Office of the United Nations High Commissioner for Human Rights to prepare a report on the role of public service delivery in the promotion and protection of human rights and in the achievement of the Sustainable Development Goals, including in relation to the protection of persons in vulnerable situations, that reflects best practices, challenges and recommendations in assisting national Governments in delivering transparent, accountable and efficient public services, and to present the report, including in an accessible and easy-to-read format, to the Human Rights Council at its fifty-sixth session;

Also requests the Office of the High Commissioner, when preparing the above-mentioned report, to seek input from experts from diverse geographic regions, including from States and local governments, relevant intergovernmental organizations, United Nations agencies, funds and programmes, relevant special procedures, the Human Rights Council Advisory Committee, the treaty bodies, national human rights institutions and civil society representatives, including relevant non-governmental organizations;

Decides to remain seized of the matter.

Who adopted this document and its mandates?

What other versions does this mandate have?

What subjects does this mandate have?

What’s in this document?

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